Stratechno Privacy Policy
Stratechno primarily provides services to businesses, but may also provide services to individuals in the course of their professional activities.
The protection of personal information is part of the services we offer. Beyond meeting legal requirements, we take reasonable measures to protect the personal information entrusted to us.
We do not claim to be perfect, but we aim for excellence. We are always interested in feedback that could help us improve our practices. You can share it using the contact form.
Definitions
Personal information: any information that directly or indirectly identifies a natural person.
Who this policy applies to
This policy applies to any natural person who browses the Stratechno website or contacts Stratechno to request information, services, or share feedback.
Why we collect personal information
We collect personal information to achieve the following objectives:
- Analyze the use of our services to improve our offering.
- Identify you when we communicate with you or provide you with services.
- Provide the services you request.
- Respond to your requests submitted by phone, email, or through our website.
- Meet our legal and regulatory obligations.
- Protect our company’s information system.
- Manage training programs.
What personal information we collect
We collect only the personal information necessary to achieve the purposes set out above.
- For clients and prospective clients: professional contact details, information related to requested services, training participation history, assessment results, certifications obtained, billing and payment information for services rendered.
- For people who attend our events: contact details, post-event feedback.
- For job applicants: contact details, résumé, education and employment history.
Your rights
In accordance with applicable laws, you have the following rights regarding your personal information:
- Right of access: request a copy of the data we hold about you.
- Right of rectification: request the correction of inaccurate or incomplete data.
- Right to delisting.
- Right to portability.
- Right to withdraw consent: withdraw your consent where applicable.
Your consent
You will be informed of the uses we intend whenever necessary, except where this would conflict with a legal requirement or an ongoing investigation.
Whenever required, we will request your express consent before collecting and processing your personal information.
Retention and disposal
We retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law (for example, for tax obligations). Once the retention period expires, the data is securely destroyed or anonymized.
Security measures
We apply robust technical, physical, and administrative security measures to protect your data.
However, we cannot guarantee with 100% certainty that your personal information is protected from alteration, unauthorized disclosure, or unauthorized destruction. Should such a situation occur, Stratechno will take all reasonable measures to limit the impact on the businesses and individuals concerned and, where applicable, will notify the individuals concerned and the competent authorities.
Disclosure and transfer
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following cases:
- Third-party service providers and partners: service partners, secure hosting providers, training management platforms, or billing tools, which are contractually required to protect your data.
- Legal obligations: if required by law, a court order, or a government authority.
- Business transactions: in the unlikely event of a merger or acquisition, subject to strict confidentiality agreements.
Updates
Given the rapid evolution of technologies and cybersecurity threats, this policy may be updated periodically. The most recent version will always be available on our website with a “Last updated” date. We encourage you to review it regularly.
Contact
- Legal name
- Stratechno Inc.
- Operating name
- Stratechno
- Address
- 204 Rue du Saint-Sacrement, Suite 300, Montréal, QC H2Y 1W8